Ten minutes with Ginger Tiberi

What makes Rayco Automotive special?  "We take the time to talk with our customers," says Ginger Tiberi, co-owner and Business Manager.  "Especially women.  Women are savvy shoppers.  They're knowledgeable.  But in the auto world they don't give themselves enough credit.  Women need to know what they are spending money on and why.  When they come in and see me sitting here they feel comfortable.  They know that I'll treat them honestly and do the right thing for them," she notes.

"Rayco Automotive is a family business, not a corporate money machine.  We've been part of this community for decades.  We grew up here, went to school here, got married and had kids here.  And since 1976 we've had our business right here on Rt 13.  Like many women I didn't know a lot about car repair when I started, but thirty years of working on cars teaches you a lot," she declared.  "And I'll be happy to share what I know."

Rudy Tiberi, owner, is Ginger's husband.  "The main message that people need to hear is that vehicle maintenance is an investment in your car.  A good example is your brake system.  If proper maintenance is neglected, a $139 brake job can end up costing more than $500."

"Take that van we just towed in, for example.  They only changed the oil twice in 32 thousand miles.  Now the engine is shot.  They have a towing bill, the cost of a new engine, and the truck is out of service for three days.  If they were one of our regular customers this would never have happened."

"When you bring your vehicle in here for oil changes we always inspect the rest of your car, spotting cracked belts or hoses, worn brakes or tires — whatever it is — BEFORE it leaves you stranded," said Tony Tiberi, one of three second generation of Tiberis to work in the business.  "Most people don't understand the value of a good maintenance program.  But we see it here every day."